Privacy policy

Privacy Policy – Chewva Toys 

Chewva Toys operates this website and provides products, services, and features (collectively, the "Services") to offer you a seamless and enjoyable shopping experience. Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services. By using our website, you agree to the practices described below.

1. Personal Information We Collect

We collect personal information depending on how you interact with our Services. This may include:

a. Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

b. Payment Information

  • Credit/debit card details

  • Payment confirmations

  • Transaction details

c. Account Information

  • Username and password

  • Preferences and settings

d. Shopping Activity

  • Items viewed, added to cart, or purchased

  • Wishlist and order history

  • Returns, exchanges, and cancellations

e. Communications

  • Messages sent to customer support

  • Feedback and reviews

f. Technical Information

  • IP address

  • Browser and device details

  • Network information

g. Usage Data

  • Pages visited

  • Time spent on site

  • Interaction behavior

2. How We Collect Information

We collect personal information through:

  • Direct interactions (account creation, purchases, inquiries)

  • Automatic technologies (cookies, tracking tools)

  • Service providers (payment processors, shipping partners)

  • Third-party partners

3. How We Use Your Information

We use your personal information to:

a. Provide and Improve Services

  • Process orders and payments

  • Deliver products

  • Manage accounts

  • Personalize your shopping experience

b. Marketing and Advertising

  • Send promotional emails or messages

  • Show relevant ads based on your activity

c. Security and Fraud Prevention

  • Protect accounts and transactions

  • Detect suspicious or illegal activity

d. Customer Support

  • Respond to inquiries

  • Maintain communication with you

e. Legal Compliance

  • Meet legal obligations

  • Respond to lawful requests

4. Sharing Your Information

We may share your information with:

  • Shopify and service providers (payments, hosting, shipping, analytics)

  • Marketing partners for advertising purposes

  • Affiliates within our business group

  • Legal authorities when required by law

  • Third parties when you give consent

5. Shopify Integration

Our store is hosted on Shopify. Shopify processes your personal data to provide and improve the Services. Your data may be transferred internationally as part of this process.

For more details, please review Shopify’s Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

7. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted upon request.

8. Data Security and Retention

We take reasonable steps to protect your data. However, no method is 100% secure.

We retain your information only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

9. Your Rights

Depending on your location, you may have rights such as:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Data portability

  • Opt-out of marketing or targeted advertising

You can exercise these rights by contacting us.

10. Communication Preferences

You can unsubscribe from marketing emails anytime. Transactional messages (order updates, account info) will still be sent.

11. International Data Transfers

Your data may be stored or processed outside your country. We ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: support.chewvatoys@gmail.com Business Name: Chewva Toys

By using our website, you agree to this Privacy Policy.